读懂北京 | 每日一词:“服务管家”
日期:2023-07-17
来源:《政府工作报告》等、北京外办、北京第二外国语学院
字号:

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服务管家

Steward services

是对接企业并提供服务的管家单位。目前已形成三级管家服务机制,市发展改革委为“总管家”,负责统筹推进全市重点企业“服务包”制度运行和重大问题协调解决;行业主管部门为“行业管家”,负责分管领域企业服务工作,协调推进服务事项落实和重大项目落地;市投促中心为“服务管家”,为企业配备“一对一”服务专员,提供日常企业服务。

This is a scheme wherein government departments serve as liaisons with companies, providing targeted support to them. It includes assistance at three levels:

The Beijing Municipal Development and Reform Commission is the "chief steward" that coordinates efforts to implement the "service packages" for key companies and resolves major issues.

Sectoral regulators serve as the "industry stewards", providing services to companies in industries under their respective jurisdictions, while also coordinating specific service deliveries and implementation of major projects.

The Beijing Investment Promotion Service Center acts as the "service steward", assigning dedicated personnel to offer one-on-one routine services to companies.